Requests for refunds must be made in writing along with all relevant accompanying supporting documents to the team, and will be made at the discretion of the Solar Media management team subject to requirements met.
Claim by emailing firstname.lastname@example.org
This will not cover instances where the holders subsequently decides not to attend the event for any reason other than those listed above – the ticket is not refundable if the Holder or Holder’s employer has a date clash, changed commercial focus or Holder leaving current employer. These terms refer to policies purchased at time of registration.
Refunds will be made to the same payment method as purchase, unless otherwise requested. Refunds must be paid to an account with the same name as the person/entity who purchased the ticket, though not necessarily the Holder.
Delegate ticket protection cover is available as an add on when you book your delegate tickets and costs £69 per person. If you are interested in delegate ticket protection but have already booked your ticket, then please get in touch with a member of the team.